General Rules

General Rules and Ecopraxis

Keys

Please take good care of your room keys during your stay. Lost or damaged keys will incur a replacement charge of €300.


Air Conditioning & Heating

To ensure maximum efficiency and reduce environmental impact, please keep all windows closed while the air conditioning or heating is operating.

The system is self-adjusting. Open the upper flap or move the switch to I to turn it on, and close the flap or move the switch to O to switch it off.

According to Italian regulations, air conditioning may only be used when outdoor temperatures exceed 26°C, while heating cannot be set above 20°C.


Honesty Bar

A selection of soft drinks, beer and wine is available in the Honesty Bar located in the common area.

Please record your consumption on the form provided next to the refrigerator.

Our reception will also be pleased to recommend a selection of local wines.


Check-in & Check-out

Check-in is available between 3:00 PM and 6:00 PM.

Late arrivals are possible only upon prior request. A surcharge of €30 may apply for unannounced late check-ins.

Check-out is kindly requested by 10:00 AM. Guests leaving early in the morning are asked to complete check-out procedures the previous evening.


Caring for the Environment

At Il Paluffo, sustainability is part of our philosophy.

We kindly ask our guests to help us reduce our environmental impact by switching off lights when not needed, limiting water consumption, keeping windows closed while heating or cooling systems are operating, and choosing showers instead of baths whenever possible.

The estate is powered by renewable energy through photovoltaic panels, solar water heating, rainwater recovery systems, natural wastewater purification and biomass heating.


Final Cleaning

Before departure, we kindly ask you to leave dishes and crockery cleaned in the dishwasher and dispose of all waste in the recycling area near the parking lot.

Should extraordinary cleaning be required, an additional charge of €200 will apply.

Thank you for your cooperation.


Waste Recycling

Please help us preserve the environment by separating your waste correctly.

Blue Bin
Plastic, metal cans and beverage cartons.

White Bin
Paper and cardboard.

Brown Bin
Organic waste.

Grey Bin
Residual waste.

Please take all waste to the recycling area located in the parking lot. Glass should be disposed of in the green recycling containers along the SP79 road.


Visitors

For the privacy, safety and comfort of all our guests, access to the property by non-registered visitors requires prior approval from the management.


Hair Dryer

A hair dryer is available in every bathroom.

For safety reasons, please do not use it while taking a shower or bath.


Bedding

Our beds are equipped with natural latex mattresses and pillows to provide healthy, comfortable and restorative sleep.


Mosquitoes

During the warmer months, we recommend keeping windows closed after sunset whenever lights are on, unless your room is equipped with mosquito screens.

Each room includes mosquito nets and mosquito repellent for your comfort.


Smoking

Smoking is strictly prohibited inside all rooms, apartments and indoor areas of the property.


Organic Bathroom Amenities

Your bathroom is supplied with organic vegan soap, shampoo and shower gel produced locally by Biolu.

Made with natural ingredients and free from harsh chemicals, these products are gentle on both your skin and the environment.


Bio Swimming Pool

Our Bio Swimming Pool is a natural swimming environment reserved exclusively for guests and used at their own responsibility.

To preserve its delicate ecosystem, we kindly ask you to shower before entering the water, avoid diving, refrain from entering planted areas, keep the surroundings clean and use only the dedicated pool towels available upon request.

Pets are not permitted in the pool area, and children under the age of 18 must always be accompanied by a parent or guardian.


Laundry Service

A washing machine and tumble dryer are available upon request for an additional charge.

Please contact the manager or housekeeping for assistance.


Water Saving

Water is one of our most valuable natural resources.

We kindly invite our guests to reduce consumption by taking showers instead of baths, turning off the tap while brushing their teeth, and using the dishwasher only when it is full.


Sustainability Report

Il Paluffo is committed to continuously improving its environmental performance through sustainable management practices.

Our initiatives include:

  • Photovoltaic power plant currently being upgraded from 12 kW to 20 kW.

  • Solar thermal panels for domestic hot water production.

  • High-efficiency 60 kW heat pump.

  • FSC-certified biomass pellets sourced in Tuscany.

  • Electricity supplied exclusively from certified renewable sources.

  • Monthly monitoring of energy production and consumption.

  • Rainwater collection and natural wastewater treatment.

  • Water recovery system for the Bio Swimming Pool.

  • LED lighting throughout the property.

  • Waste separation and certified recycling procedures.

  • Exclusive use of organic soaps and eco-friendly cleaning products.

  • Toilet paper produced in Tuscany from recycled Tetrapak cartons.

  • Breakfast prepared with at least 70% certified organic ingredients.

  • Five charging stations for electric vehicles.

  • Production of organic extra virgin olive oil, wine and honey.

  • Promotion of local artisan products.

  • Partnerships with local providers offering authentic experiences such as e-bike tours, horseback riding and donkey trekking.

  • Equal opportunity employment without discrimination.

  • Continuous environmental and safety training for all staff members.

  • HACCP compliance and workplace safety management.

  • Promotion of Tuscany’s cultural heritage through national and international communication.

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